Introduction
MakeAIHQ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
Information We Collect
Information You Provide
- Account Information: Name, email address, company name, phone number when you register
- Payment Information: Credit card details processed securely through Stripe
- Business Information: Industry, company size, and business goals shared during onboarding
- Support Communications: Messages and files shared when contacting our support team
Information Collected Automatically
- Usage Data: Pages visited, features used, time spent on platform
- Device Information: Browser type, operating system, IP address
- Analytics Data: Performance metrics for your ChatGPT Apps
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments and questions
- Monitor and analyze trends and usage
- Detect, prevent, and address technical issues
Data Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Third parties that perform services on our behalf (hosting, payment processing, analytics)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement enterprise-grade security measures including:
- 256-bit SSL encryption for all data transmission
- SOC 2 Type II compliant infrastructure
- Regular security audits and penetration testing
- Access controls and audit logging
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
- Withdraw consent
GDPR Compliance
For users in the European Economic Area, we comply with the General Data Protection Regulation (GDPR). Our legal basis for processing includes:
- Performance of our contract with you
- Your consent
- Our legitimate business interests
- Compliance with legal obligations
CCPA Compliance
For California residents, in accordance with the California Consumer Privacy Act (CCPA), you have the right to:
- Know what personal information is collected
- Know whether your personal information is sold or disclosed
- Opt out of the sale of personal information
- Access your personal information
- Request deletion of personal information
- Not be discriminated against for exercising these rights
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you close your account, we will delete your personal information within 90 days, except where retention is required by law.
Cookies
We use cookies and similar technologies to:
- Keep you logged in
- Remember your preferences
- Analyze usage patterns
- Improve our services
You can control cookies through your browser settings.
Children's Privacy
Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@makeaihq.com
- Address: 9owls, Inc., 123 Business Street, Suite 100, Chicago, IL 60601, USA
Note: Please replace with actual registered business address before production deployment.
Have questions about your data?
Contact Our Team