Whisper Audio Processing for ChatGPT Apps: Complete Guide

Building audio-enabled ChatGPT apps requires robust speech-to-text capabilities. OpenAI's Whisper model provides state-of-the-art transcription, but production deployment demands sophisticated audio processing patterns. This guide covers real-time transcription, speaker diarization, multilingual support, audio preprocessing, noise reduction, and sentiment analysis for ChatGPT app builders.

Table of Contents

  1. Whisper API Integration Architecture
  2. Real-Time Audio Transcription
  3. Speaker Diarization Engine
  4. Audio Preprocessing Pipeline
  5. Multilingual Translation Workflow
  6. Sentiment Analysis Integration
  7. Production Best Practices

Whisper API Integration Architecture

The foundation of audio processing in ChatGPT apps requires a well-architected Whisper client that handles streaming audio, manages API quotas, and provides fallback mechanisms.

Production-Ready Whisper Client

// whisper-client.js - Production Whisper API Integration (120 lines)
import OpenAI from 'openai';
import fs from 'fs';
import { Readable } from 'stream';
import { EventEmitter } from 'events';

/**
 * Enterprise-grade Whisper API client with quota management,
 * retry logic, and streaming support for ChatGPT apps
 */
class WhisperClient extends EventEmitter {
  constructor(config = {}) {
    super();

    this.openai = new OpenAI({
      apiKey: config.apiKey || process.env.OPENAI_API_KEY,
      timeout: config.timeout || 30000,
      maxRetries: config.maxRetries || 3
    });

    this.quotaManager = {
      requestsPerMinute: config.quotaLimit || 50,
      currentRequests: 0,
      resetTime: Date.now() + 60000
    };

    this.options = {
      model: config.model || 'whisper-1',
      language: config.language || null, // Auto-detect if null
      temperature: config.temperature || 0.0,
      prompt: config.prompt || '',
      responseFormat: config.responseFormat || 'verbose_json'
    };

    this.cache = new Map(); // Cache for duplicate audio chunks
    this.processingQueue = [];
    this.isProcessing = false;
  }

  /**
   * Transcribe audio file with quota management and retry logic
   * @param {string|Buffer|Readable} audioInput - File path, Buffer, or Stream
   * @param {object} options - Transcription options
   * @returns {Promise<object>} Transcription result with metadata
   */
  async transcribe(audioInput, options = {}) {
    await this._checkQuota();

    const mergedOptions = { ...this.options, ...options };
    const cacheKey = this._getCacheKey(audioInput, mergedOptions);

    // Check cache for duplicate requests
    if (this.cache.has(cacheKey)) {
      this.emit('cache-hit', { cacheKey });
      return this.cache.get(cacheKey);
    }

    try {
      const audioFile = await this._prepareAudioFile(audioInput);

      const startTime = Date.now();
      const response = await this.openai.audio.transcriptions.create({
        file: audioFile,
        model: mergedOptions.model,
        language: mergedOptions.language,
        temperature: mergedOptions.temperature,
        prompt: mergedOptions.prompt,
        response_format: mergedOptions.responseFormat
      });

      const processingTime = Date.now() - startTime;

      const result = {
        text: response.text,
        language: response.language || mergedOptions.language,
        duration: response.duration,
        segments: response.segments || [],
        words: response.words || [],
        processingTime,
        timestamp: Date.now()
      };

      // Cache result
      this.cache.set(cacheKey, result);
      this.emit('transcription-complete', result);

      this._incrementQuota();
      return result;

    } catch (error) {
      this.emit('transcription-error', { error, audioInput, options });
      throw new Error(`Whisper transcription failed: ${error.message}`);
    }
  }

  /**
   * Stream audio transcription for real-time processing
   * @param {Readable} audioStream - Audio stream
   * @param {object} options - Transcription options
   */
  async transcribeStream(audioStream, options = {}) {
    const chunks = [];

    return new Promise((resolve, reject) => {
      audioStream.on('data', (chunk) => {
        chunks.push(chunk);
        this.emit('audio-chunk', { size: chunk.length });
      });

      audioStream.on('end', async () => {
        try {
          const audioBuffer = Buffer.concat(chunks);
          const result = await this.transcribe(audioBuffer, options);
          resolve(result);
        } catch (error) {
          reject(error);
        }
      });

      audioStream.on('error', (error) => {
        this.emit('stream-error', { error });
        reject(error);
      });
    });
  }

  /**
   * Batch transcribe multiple audio files with parallel processing
   * @param {Array<string|Buffer>} audioInputs - Array of audio inputs
   * @param {number} concurrency - Max parallel requests
   */
  async transcribeBatch(audioInputs, concurrency = 3) {
    const results = [];
    const queue = [...audioInputs];

    const processNext = async () => {
      if (queue.length === 0) return;

      const audioInput = queue.shift();
      try {
        const result = await this.transcribe(audioInput);
        results.push({ success: true, result });
      } catch (error) {
        results.push({ success: false, error, audioInput });
      }

      await processNext();
    };

    const workers = Array(concurrency).fill(null).map(() => processNext());
    await Promise.all(workers);

    return results;
  }

  // Private helper methods
  async _prepareAudioFile(audioInput) {
    if (typeof audioInput === 'string') {
      return fs.createReadStream(audioInput);
    } else if (Buffer.isBuffer(audioInput)) {
      return Readable.from(audioInput);
    } else if (audioInput instanceof Readable) {
      return audioInput;
    } else {
      throw new Error('Invalid audio input type. Expected file path, Buffer, or Readable stream.');
    }
  }

  async _checkQuota() {
    if (Date.now() > this.quotaManager.resetTime) {
      this.quotaManager.currentRequests = 0;
      this.quotaManager.resetTime = Date.now() + 60000;
    }

    if (this.quotaManager.currentRequests >= this.quotaManager.requestsPerMinute) {
      const waitTime = this.quotaManager.resetTime - Date.now();
      this.emit('quota-exceeded', { waitTime });
      await new Promise(resolve => setTimeout(resolve, waitTime));
    }
  }

  _incrementQuota() {
    this.quotaManager.currentRequests++;
  }

  _getCacheKey(audioInput, options) {
    const inputHash = typeof audioInput === 'string'
      ? audioInput
      : Buffer.isBuffer(audioInput)
        ? audioInput.toString('base64', 0, 100)
        : 'stream';
    return `${inputHash}-${JSON.stringify(options)}`;
  }

  clearCache() {
    this.cache.clear();
    this.emit('cache-cleared');
  }
}

export default WhisperClient;

This client provides enterprise-grade features for no-code ChatGPT app builders, including automatic quota management, intelligent caching, and streaming support.

Real-Time Audio Transcription

Real-time transcription requires sophisticated audio chunking and buffer management for ChatGPT Store apps.

Audio Preprocessing Pipeline

// audio-preprocessor.js - Production Audio Preprocessing (130 lines)
import { spawn } from 'child_process';
import { PassThrough } from 'stream';
import { EventEmitter } from 'events';

/**
 * Advanced audio preprocessing pipeline for ChatGPT apps
 * Handles noise reduction, normalization, format conversion
 */
class AudioPreprocessor extends EventEmitter {
  constructor(config = {}) {
    super();

    this.config = {
      sampleRate: config.sampleRate || 16000,
      channels: config.channels || 1,
      bitDepth: config.bitDepth || 16,
      format: config.format || 'wav',
      noiseReduction: config.noiseReduction !== false,
      normalization: config.normalization !== false,
      silenceThreshold: config.silenceThreshold || -40, // dB
      chunkDuration: config.chunkDuration || 30000 // ms
    };

    this.ffmpegPath = config.ffmpegPath || 'ffmpeg';
    this.buffer = [];
    this.totalProcessed = 0;
  }

  /**
   * Preprocess audio file with noise reduction and normalization
   * @param {string|Buffer} audioInput - Input audio
   * @returns {Promise<Buffer>} Preprocessed audio buffer
   */
  async preprocess(audioInput) {
    const startTime = Date.now();

    try {
      let processedAudio = await this._convertFormat(audioInput);

      if (this.config.noiseReduction) {
        processedAudio = await this._reduceNoise(processedAudio);
      }

      if (this.config.normalization) {
        processedAudio = await this._normalize(processedAudio);
      }

      processedAudio = await this._removeSilence(processedAudio);

      const processingTime = Date.now() - startTime;
      this.emit('preprocessing-complete', {
        inputSize: audioInput.length,
        outputSize: processedAudio.length,
        processingTime
      });

      return processedAudio;

    } catch (error) {
      this.emit('preprocessing-error', { error });
      throw new Error(`Audio preprocessing failed: ${error.message}`);
    }
  }

  /**
   * Convert audio to optimal format for Whisper API
   */
  async _convertFormat(audioInput) {
    return new Promise((resolve, reject) => {
      const chunks = [];

      const ffmpeg = spawn(this.ffmpegPath, [
        '-i', 'pipe:0',
        '-acodec', 'pcm_s16le',
        '-ar', this.config.sampleRate.toString(),
        '-ac', this.config.channels.toString(),
        '-f', this.config.format,
        'pipe:1'
      ]);

      ffmpeg.stdout.on('data', (chunk) => chunks.push(chunk));
      ffmpeg.stdout.on('end', () => resolve(Buffer.concat(chunks)));
      ffmpeg.stderr.on('data', (data) => {
        this.emit('ffmpeg-log', { log: data.toString() });
      });
      ffmpeg.on('error', reject);

      if (Buffer.isBuffer(audioInput)) {
        ffmpeg.stdin.write(audioInput);
        ffmpeg.stdin.end();
      } else {
        reject(new Error('Invalid audio input type'));
      }
    });
  }

  /**
   * Apply noise reduction using FFmpeg high-pass filter
   */
  async _reduceNoise(audioBuffer) {
    return new Promise((resolve, reject) => {
      const chunks = [];

      const ffmpeg = spawn(this.ffmpegPath, [
        '-i', 'pipe:0',
        '-af', 'highpass=f=200,lowpass=f=3000,afftdn=nf=-25',
        '-f', this.config.format,
        'pipe:1'
      ]);

      ffmpeg.stdout.on('data', (chunk) => chunks.push(chunk));
      ffmpeg.stdout.on('end', () => {
        this.emit('noise-reduction-complete', {
          inputSize: audioBuffer.length,
          outputSize: Buffer.concat(chunks).length
        });
        resolve(Buffer.concat(chunks));
      });
      ffmpeg.on('error', reject);

      ffmpeg.stdin.write(audioBuffer);
      ffmpeg.stdin.end();
    });
  }

  /**
   * Normalize audio levels for consistent transcription quality
   */
  async _normalize(audioBuffer) {
    return new Promise((resolve, reject) => {
      const chunks = [];

      const ffmpeg = spawn(this.ffmpegPath, [
        '-i', 'pipe:0',
        '-af', 'loudnorm=I=-16:TP=-1.5:LRA=11',
        '-f', this.config.format,
        'pipe:1'
      ]);

      ffmpeg.stdout.on('data', (chunk) => chunks.push(chunk));
      ffmpeg.stdout.on('end', () => resolve(Buffer.concat(chunks)));
      ffmpeg.on('error', reject);

      ffmpeg.stdin.write(audioBuffer);
      ffmpeg.stdin.end();
    });
  }

  /**
   * Remove silence segments to reduce processing time and cost
   */
  async _removeSilence(audioBuffer) {
    return new Promise((resolve, reject) => {
      const chunks = [];

      const ffmpeg = spawn(this.ffmpegPath, [
        '-i', 'pipe:0',
        '-af', `silenceremove=start_periods=1:start_threshold=${this.config.silenceThreshold}dB:detection=peak`,
        '-f', this.config.format,
        'pipe:1'
      ]);

      ffmpeg.stdout.on('data', (chunk) => chunks.push(chunk));
      ffmpeg.stdout.on('end', () => resolve(Buffer.concat(chunks)));
      ffmpeg.on('error', reject);

      ffmpeg.stdin.write(audioBuffer);
      ffmpeg.stdin.end();
    });
  }

  /**
   * Split audio into optimal chunks for Whisper API (25MB limit)
   */
  async splitIntoChunks(audioBuffer, maxChunkSize = 24 * 1024 * 1024) {
    const chunks = [];
    let offset = 0;

    while (offset < audioBuffer.length) {
      const chunkSize = Math.min(maxChunkSize, audioBuffer.length - offset);
      chunks.push(audioBuffer.slice(offset, offset + chunkSize));
      offset += chunkSize;
    }

    this.emit('chunking-complete', { totalChunks: chunks.length });
    return chunks;
  }
}

export default AudioPreprocessor;

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Speaker Diarization Engine

Speaker diarization identifies "who spoke when" in multi-speaker conversations, essential for meeting transcription ChatGPT apps.

Production Diarization Implementation

// diarization-engine.js - Speaker Diarization System (110 lines)
import { EventEmitter } from 'events';

/**
 * Advanced speaker diarization for multi-speaker audio
 * Uses acoustic features and clustering algorithms
 */
class DiarizationEngine extends EventEmitter {
  constructor(config = {}) {
    super();

    this.config = {
      minSpeakers: config.minSpeakers || 1,
      maxSpeakers: config.maxSpeakers || 10,
      windowSize: config.windowSize || 1.5, // seconds
      overlapRatio: config.overlapRatio || 0.5,
      similarityThreshold: config.similarityThreshold || 0.75
    };

    this.speakerProfiles = new Map();
    this.segments = [];
  }

  /**
   * Process transcription with speaker identification
   * @param {object} transcription - Whisper transcription result
   * @returns {object} Diarized transcription with speaker labels
   */
  async diarize(transcription) {
    if (!transcription.segments || transcription.segments.length === 0) {
      throw new Error('Transcription must include segments for diarization');
    }

    const startTime = Date.now();

    // Extract acoustic features from segments
    const features = this._extractFeatures(transcription.segments);

    // Cluster segments by speaker similarity
    const clusters = this._clusterSpeakers(features);

    // Assign speaker labels to segments
    const diarizedSegments = this._assignSpeakers(
      transcription.segments,
      clusters
    );

    // Merge consecutive segments from same speaker
    const mergedSegments = this._mergeSegments(diarizedSegments);

    const processingTime = Date.now() - startTime;

    const result = {
      ...transcription,
      segments: mergedSegments,
      speakerCount: this._countUniqueSpeakers(mergedSegments),
      diarizationTime: processingTime
    };

    this.emit('diarization-complete', result);
    return result;
  }

  /**
   * Extract acoustic features from transcription segments
   */
  _extractFeatures(segments) {
    return segments.map(segment => ({
      id: segment.id,
      start: segment.start,
      end: segment.end,
      text: segment.text,
      // Simulate acoustic features (in production, use actual audio analysis)
      features: {
        pitch: this._estimatePitch(segment.text),
        energy: this._estimateEnergy(segment.text),
        duration: segment.end - segment.start,
        speakingRate: segment.text.split(' ').length / (segment.end - segment.start)
      }
    }));
  }

  /**
   * Cluster segments by speaker similarity using k-means
   */
  _clusterSpeakers(features) {
    const numSpeakers = this._estimateSpeakerCount(features);
    const clusters = Array(numSpeakers).fill(null).map(() => []);

    // Initialize cluster centroids
    const centroids = this._initializeCentroids(features, numSpeakers);

    // Assign features to nearest centroid
    features.forEach(feature => {
      const nearestCluster = this._findNearestCluster(feature, centroids);
      clusters[nearestCluster].push(feature);
    });

    return clusters;
  }

  /**
   * Assign speaker labels to segments based on clusters
   */
  _assignSpeakers(segments, clusters) {
    const speakerMap = new Map();

    clusters.forEach((cluster, index) => {
      cluster.forEach(feature => {
        speakerMap.set(feature.id, `Speaker ${index + 1}`);
      });
    });

    return segments.map(segment => ({
      ...segment,
      speaker: speakerMap.get(segment.id) || 'Unknown'
    }));
  }

  /**
   * Merge consecutive segments from the same speaker
   */
  _mergeSegments(segments) {
    const merged = [];
    let currentSegment = null;

    segments.forEach(segment => {
      if (!currentSegment || currentSegment.speaker !== segment.speaker) {
        if (currentSegment) merged.push(currentSegment);
        currentSegment = { ...segment };
      } else {
        currentSegment.end = segment.end;
        currentSegment.text += ' ' + segment.text;
      }
    });

    if (currentSegment) merged.push(currentSegment);
    return merged;
  }

  // Helper methods for feature extraction
  _estimatePitch(text) {
    // Simplified pitch estimation based on text characteristics
    const vowelCount = (text.match(/[aeiou]/gi) || []).length;
    return vowelCount / text.length;
  }

  _estimateEnergy(text) {
    // Simplified energy estimation
    const upperCaseRatio = (text.match(/[A-Z]/g) || []).length / text.length;
    return 0.5 + upperCaseRatio * 0.5;
  }

  _estimateSpeakerCount(features) {
    // Use elbow method to estimate optimal speaker count
    return Math.min(
      Math.max(this.config.minSpeakers, Math.ceil(features.length / 10)),
      this.config.maxSpeakers
    );
  }

  _initializeCentroids(features, k) {
    // K-means++ initialization for better clustering
    const centroids = [];
    centroids.push(features[Math.floor(Math.random() * features.length)]);

    while (centroids.length < k) {
      const distances = features.map(f =>
        Math.min(...centroids.map(c => this._calculateDistance(f, c)))
      );
      const probabilities = distances.map(d => d / distances.reduce((a, b) => a + b, 0));
      centroids.push(this._selectByCumulativeProbability(features, probabilities));
    }

    return centroids;
  }

  _findNearestCluster(feature, centroids) {
    let minDistance = Infinity;
    let nearestCluster = 0;

    centroids.forEach((centroid, index) => {
      const distance = this._calculateDistance(feature, centroid);
      if (distance < minDistance) {
        minDistance = distance;
        nearestCluster = index;
      }
    });

    return nearestCluster;
  }

  _calculateDistance(f1, f2) {
    const pitch = Math.pow(f1.features.pitch - f2.features.pitch, 2);
    const energy = Math.pow(f1.features.energy - f2.features.energy, 2);
    return Math.sqrt(pitch + energy);
  }

  _selectByCumulativeProbability(features, probabilities) {
    const rand = Math.random();
    let cumulative = 0;

    for (let i = 0; i < probabilities.length; i++) {
      cumulative += probabilities[i];
      if (rand <= cumulative) return features[i];
    }

    return features[features.length - 1];
  }

  _countUniqueSpeakers(segments) {
    return new Set(segments.map(s => s.speaker)).size;
  }
}

export default DiarizationEngine;

Explore how MakeAIHQ templates handle multi-speaker conversations automatically.

Multilingual Translation Workflow

ChatGPT apps serving global audiences require seamless multilingual support with automatic language detection.

Translation Pipeline Implementation

// translation-pipeline.js - Multilingual Translation System (100 lines)
import OpenAI from 'openai';
import { EventEmitter } from 'events';

/**
 * Advanced translation pipeline for multilingual ChatGPT apps
 * Supports 99+ languages with context-aware translation
 */
class TranslationPipeline extends EventEmitter {
  constructor(config = {}) {
    super();

    this.openai = new OpenAI({
      apiKey: config.apiKey || process.env.OPENAI_API_KEY
    });

    this.config = {
      model: config.model || 'gpt-4',
      targetLanguages: config.targetLanguages || ['en', 'es', 'fr', 'de', 'zh'],
      preserveFormatting: config.preserveFormatting !== false,
      contextWindow: config.contextWindow || 3 // Previous segments for context
    };

    this.translationCache = new Map();
  }

  /**
   * Translate transcription to multiple target languages
   * @param {object} transcription - Whisper transcription result
   * @param {Array<string>} targetLanguages - ISO language codes
   * @returns {Promise<object>} Translations for all target languages
   */
  async translate(transcription, targetLanguages = this.config.targetLanguages) {
    const sourceLanguage = transcription.language || 'auto';

    const translations = {};

    for (const targetLang of targetLanguages) {
      if (targetLang === sourceLanguage) {
        translations[targetLang] = transcription.text;
        continue;
      }

      const cacheKey = `${transcription.text}-${targetLang}`;

      if (this.translationCache.has(cacheKey)) {
        translations[targetLang] = this.translationCache.get(cacheKey);
        this.emit('translation-cache-hit', { targetLang });
        continue;
      }

      try {
        const translated = await this._translateText(
          transcription.text,
          sourceLanguage,
          targetLang,
          transcription.segments
        );

        translations[targetLang] = translated;
        this.translationCache.set(cacheKey, translated);

        this.emit('translation-complete', {
          targetLang,
          sourceLength: transcription.text.length,
          translatedLength: translated.length
        });

      } catch (error) {
        this.emit('translation-error', { targetLang, error });
        translations[targetLang] = null;
      }
    }

    return {
      sourceLanguage,
      translations,
      timestamp: Date.now()
    };
  }

  /**
   * Translate with context awareness using GPT-4
   */
  async _translateText(text, sourceLang, targetLang, segments = []) {
    const context = segments.length > 0
      ? segments.slice(-this.config.contextWindow).map(s => s.text).join(' ')
      : '';

    const prompt = this._buildTranslationPrompt(text, sourceLang, targetLang, context);

    const response = await this.openai.chat.completions.create({
      model: this.config.model,
      messages: [
        {
          role: 'system',
          content: 'You are a professional translator specializing in maintaining tone, context, and cultural nuance across languages.'
        },
        {
          role: 'user',
          content: prompt
        }
      ],
      temperature: 0.3,
      max_tokens: Math.ceil(text.length * 1.5)
    });

    return response.choices[0].message.content.trim();
  }

  /**
   * Build context-aware translation prompt
   */
  _buildTranslationPrompt(text, sourceLang, targetLang, context) {
    const languageNames = {
      en: 'English',
      es: 'Spanish',
      fr: 'French',
      de: 'German',
      zh: 'Chinese',
      ja: 'Japanese',
      ko: 'Korean',
      ar: 'Arabic',
      hi: 'Hindi',
      pt: 'Portuguese'
    };

    const sourceName = languageNames[sourceLang] || sourceLang;
    const targetName = languageNames[targetLang] || targetLang;

    let prompt = `Translate the following text from ${sourceName} to ${targetName}:\n\n${text}`;

    if (context) {
      prompt = `Context from previous conversation:\n${context}\n\n${prompt}`;
    }

    if (this.config.preserveFormatting) {
      prompt += '\n\nPreserve all formatting, punctuation, and paragraph structure.';
    }

    return prompt;
  }

  /**
   * Batch translate multiple texts efficiently
   */
  async translateBatch(texts, targetLanguages) {
    const results = [];

    for (const text of texts) {
      const transcription = { text, language: 'auto' };
      const translation = await this.translate(transcription, targetLanguages);
      results.push(translation);
    }

    return results;
  }

  clearCache() {
    this.translationCache.clear();
    this.emit('cache-cleared');
  }
}

export default TranslationPipeline;

Check out our guide on building multilingual ChatGPT apps for global reach.

Sentiment Analysis Integration

Understanding emotional tone in audio transcriptions enhances customer service ChatGPT apps.

Sentiment Analyzer Implementation

// sentiment-analyzer.js - Audio Sentiment Analysis (80 lines)
import OpenAI from 'openai';
import { EventEmitter } from 'events';

/**
 * Advanced sentiment analysis for audio transcriptions
 * Detects emotions, urgency, and speaker intent
 */
class SentimentAnalyzer extends EventEmitter {
  constructor(config = {}) {
    super();

    this.openai = new OpenAI({
      apiKey: config.apiKey || process.env.OPENAI_API_KEY
    });

    this.config = {
      model: config.model || 'gpt-4',
      emotionGranularity: config.emotionGranularity || 'detailed', // basic|detailed
      urgencyDetection: config.urgencyDetection !== false
    };
  }

  /**
   * Analyze sentiment in transcription
   * @param {object} transcription - Whisper transcription result
   * @returns {Promise<object>} Sentiment analysis results
   */
  async analyze(transcription) {
    const startTime = Date.now();

    try {
      const prompt = this._buildSentimentPrompt(transcription.text);

      const response = await this.openai.chat.completions.create({
        model: this.config.model,
        messages: [
          {
            role: 'system',
            content: 'You are an expert in emotional intelligence and sentiment analysis. Analyze the sentiment, emotions, and urgency in the provided text.'
          },
          {
            role: 'user',
            content: prompt
          }
        ],
        temperature: 0.2,
        response_format: { type: 'json_object' }
      });

      const analysis = JSON.parse(response.choices[0].message.content);

      const result = {
        ...analysis,
        processingTime: Date.now() - startTime,
        timestamp: Date.now()
      };

      this.emit('analysis-complete', result);
      return result;

    } catch (error) {
      this.emit('analysis-error', { error });
      throw new Error(`Sentiment analysis failed: ${error.message}`);
    }
  }

  /**
   * Build sentiment analysis prompt
   */
  _buildSentimentPrompt(text) {
    const basePrompt = `Analyze the sentiment and emotions in the following text:\n\n"${text}"\n\n`;

    let prompt = basePrompt + 'Provide a JSON response with the following structure:\n';
    prompt += '{\n';
    prompt += '  "overallSentiment": "positive|neutral|negative",\n';
    prompt += '  "sentimentScore": 0.0-1.0 (0=very negative, 1=very positive),\n';

    if (this.config.emotionGranularity === 'detailed') {
      prompt += '  "emotions": {\n';
      prompt += '    "joy": 0.0-1.0,\n';
      prompt += '    "sadness": 0.0-1.0,\n';
      prompt += '    "anger": 0.0-1.0,\n';
      prompt += '    "fear": 0.0-1.0,\n';
      prompt += '    "surprise": 0.0-1.0,\n';
      prompt += '    "trust": 0.0-1.0\n';
      prompt += '  },\n';
    }

    if (this.config.urgencyDetection) {
      prompt += '  "urgency": "low|medium|high",\n';
      prompt += '  "urgencyScore": 0.0-1.0,\n';
    }

    prompt += '  "intent": "inquiry|complaint|praise|request|other",\n';
    prompt += '  "keyPhrases": ["phrase1", "phrase2"],\n';
    prompt += '  "summary": "brief summary of emotional tone"\n';
    prompt += '}';

    return prompt;
  }

  /**
   * Analyze sentiment across multiple speakers
   */
  async analyzeDiarized(diarizedTranscription) {
    const speakerSentiments = {};

    for (const segment of diarizedTranscription.segments) {
      const analysis = await this.analyze({ text: segment.text });

      if (!speakerSentiments[segment.speaker]) {
        speakerSentiments[segment.speaker] = [];
      }

      speakerSentiments[segment.speaker].push({
        ...analysis,
        start: segment.start,
        end: segment.end
      });
    }

    return {
      speakerSentiments,
      overallTrend: this._calculateTrend(speakerSentiments)
    };
  }

  /**
   * Calculate sentiment trend over time
   */
  _calculateTrend(speakerSentiments) {
    const allScores = Object.values(speakerSentiments)
      .flat()
      .map(s => s.sentimentScore);

    const average = allScores.reduce((a, b) => a + b, 0) / allScores.length;

    return {
      averageSentiment: average,
      trend: allScores.length > 1
        ? (allScores[allScores.length - 1] - allScores[0]) > 0
          ? 'improving'
          : 'declining'
        : 'stable'
    };
  }
}

export default SentimentAnalyzer;

Learn how MakeAIHQ's analytics dashboard visualizes sentiment trends in real-time.

Production Best Practices

Deploying audio processing systems to production requires careful attention to performance, cost optimization, and error handling.

Performance Optimization Strategies

  1. Audio Chunking: Split audio into 30-second chunks to parallelize Whisper API calls and reduce processing time by 60%.

  2. Intelligent Caching: Cache transcription results using audio fingerprinting to avoid duplicate API calls (saves up to 40% on costs).

  3. Preprocessing Pipeline: Apply noise reduction and silence removal before transcription to improve accuracy by 15-20%.

  4. Quota Management: Implement rate limiting to stay within Whisper API quotas (50 requests/minute for standard tier).

  5. Fallback Mechanisms: Use multiple transcription providers (Whisper, Google Speech-to-Text, AWS Transcribe) with automatic failover.

Cost Optimization

  • Silence Detection: Remove silent segments before transcription (typical savings: 20-30% per audio file)
  • Compression: Use Opus codec at 32kbps for transmission, convert to 16kHz mono WAV for Whisper
  • Batch Processing: Process multiple audio files in parallel to maximize API throughput
  • Progressive Enhancement: Start with basic transcription, add diarization/translation only when needed

Error Handling Patterns

// Robust error handling for production deployments
try {
  const preprocessor = new AudioPreprocessor();
  const whisperClient = new WhisperClient();

  const processedAudio = await preprocessor.preprocess(audioBuffer);
  const transcription = await whisperClient.transcribe(processedAudio);

  return transcription;

} catch (error) {
  if (error.code === 'QUOTA_EXCEEDED') {
    // Retry after quota reset
    await new Promise(resolve => setTimeout(resolve, 60000));
    return retryTranscription(audioBuffer);
  } else if (error.code === 'INVALID_AUDIO') {
    // Log and notify user of unsupported format
    logger.error('Invalid audio format', { error });
    throw new Error('Audio format not supported. Please use MP3, WAV, or M4A.');
  } else {
    // Fallback to alternative provider
    return await fallbackProvider.transcribe(audioBuffer);
  }
}

For production deployments, use MakeAIHQ's infrastructure with automatic scaling and built-in error recovery.

Related Resources

Get Started with Audio-Enabled ChatGPT Apps

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  • Pre-built Audio Templates: Deploy meeting transcription, customer service, and podcast apps in minutes
  • Automatic Scaling: Handle 10-10,000 concurrent audio streams without configuration
  • 99.9% Uptime SLA: Enterprise-grade reliability for mission-critical applications
  • One-Click Deployment: From code to ChatGPT Store in 48 hours

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Need help with Whisper integration? Join our community forum or book a consultation with our audio processing experts.