Acceptable Use Policy - Platform Guidelines

Purpose

This Acceptable Use Policy ("Policy") governs your use of the MakeAIHQ platform and services. By using our platform, you agree to comply with this Policy and our Terms of Service.

Our goal is to provide a safe, reliable, and professional environment for building and deploying ChatGPT Apps. This Policy outlines what is and isn't acceptable when using our services.

General Principles

When using MakeAIHQ, you must:

• Comply with all applicable laws and regulations
• Respect the rights of others
• Use the platform in a responsible and ethical manner
• Follow OpenAI's Usage Policies for ChatGPT Apps
• Maintain the security of your account credentials
• Accurately represent your identity and business

Prohibited Activities

You may not use MakeAIHQ to:

1. Illegal or Harmful Content

• Create apps that facilitate illegal activities
• Distribute malware, viruses, or malicious code
• Promote violence, terrorism, or self-harm
• Engage in human trafficking, exploitation, or abuse
• Create, distribute, or store child sexual abuse material (CSAM)
• Violate intellectual property rights (copyright, trademark, patents)

2. Fraudulent or Deceptive Practices

• Impersonate any person, organization, or entity
• Create apps that engage in phishing or social engineering
• Mislead users about app functionality or data collection
• Engage in financial fraud or pyramid schemes
• Create fake reviews or manipulate ratings
• Use bots or automation to artificially inflate usage metrics

3. Privacy and Data Violations

• Collect personal information without proper consent
• Sell, share, or misuse user data
• Violate data protection laws (GDPR, CCPA, etc.)
• Access or use another user's account without permission
• Scrape or harvest data from other users or apps

4. Abusive Behavior

• Harass, bully, or threaten other users
• Create apps that promote hate speech or discrimination
• Engage in doxing (publishing private information about others)
• Send spam, unsolicited commercial messages, or bulk emails
• Engage in coordinated harassment campaigns

5. Platform Abuse

• Attempt to bypass security measures or access controls
• Probe, scan, or test platform vulnerabilities without authorization
• Overload or disrupt platform infrastructure (DDoS attacks)
• Use the platform to mine cryptocurrency
• Create multiple accounts to evade restrictions
• Resell or redistribute our services without authorization
• Reverse engineer, decompile, or disassemble our software

6. Content Violations

• Create adult content or sexually explicit apps (without age verification)
• Promote gambling or unregulated financial services
• Distribute controlled substances or facilitate drug sales
• Create apps for weapons sales or explosives
• Promote tobacco, vaping, or alcohol to minors

7. OpenAI Policy Violations

Your ChatGPT Apps must comply with OpenAI's Usage Policies. Apps that violate OpenAI's guidelines may be removed from our platform, even if they don't directly violate this Policy.

Review OpenAI's policies at: openai.com/policies/usage-policies

Account Security Requirements

To maintain platform security, you must:

• Use a strong, unique password for your account
• Enable two-factor authentication (2FA) when available
• Keep your contact information up to date
• Notify us immediately if you suspect unauthorized access
• Not share your account credentials with others
• Log out when using shared or public computers

Usage Limits and Fair Use

MakeAIHQ imposes reasonable usage limits to ensure platform stability and fair access for all users:

• API rate limits - Respect documented rate limits for API calls
• Storage quotas - Stay within your plan's storage allocation
• Tool call limits - Do not exceed your monthly tool call quota (or pay for overages)
• Bandwidth limits - Excessive bandwidth usage may result in throttling

If your usage significantly exceeds normal patterns, we may contact you to discuss upgrading to a higher plan or implementing usage optimizations.

Content Moderation

We reserve the right to review, monitor, and moderate content on our platform to ensure compliance with this Policy. This includes:

• Reviewing apps flagged by users or automated systems
• Scanning for malware and security threats
• Monitoring for abusive or illegal content
• Investigating reports of Policy violations

We do not proactively review all user-generated content, but we will investigate reports and take action when violations are discovered.

Reporting Violations

If you encounter content or behavior that violates this Policy, please report it to us:

• Email: abuse@makeaihq.com
• Report Form: Include details about the violation, account/app name, and supporting evidence

We take reports seriously and will investigate promptly. All reports are confidential.

Enforcement and Consequences

Violations of this Acceptable Use Policy may result in:

First Violation (Minor)

• Warning notice via email
• Request to remove or modify violating content
• Temporary suspension of specific features

Repeat or Serious Violations

• Temporary account suspension (7-30 days)
• Removal of violating apps from ChatGPT App Store
• Permanent account termination
• Forfeiture of remaining subscription period (no refund)
• Reporting to law enforcement (for illegal activities)

Severe Violations

Certain violations warrant immediate account termination without warning, including:

• Child sexual abuse material (CSAM)
• Terrorism or credible threats of violence
• Malware distribution or platform attacks
• Large-scale fraud or financial crimes

Severe violations will be reported to appropriate authorities.

Appeals Process

If your account or app is suspended for an alleged Policy violation, you may appeal the decision:

• Email appeals@makeaihq.com within 14 days
• Include your account email, app name (if applicable), and explanation
• Provide evidence supporting your appeal

Appeals are reviewed within 5-7 business days. Our decision on appeals is final.

Changes to This Policy

We may update this Acceptable Use Policy from time to time to reflect:

• Changes in applicable laws or regulations
• Updates to OpenAI's policies
• Evolving platform features or security requirements
• New types of abuse or violations we need to address

Material changes will be communicated via email and posted on this page. Continued use of the platform after changes constitutes acceptance of the updated Policy.

Contact Us

If you have questions about this Acceptable Use Policy, need clarification on specific activities, or want to report a violation:

• General Questions: support@makeaihq.com
• Abuse Reports: abuse@makeaihq.com
• Appeals: appeals@makeaihq.com
• Legal: legal@makeaihq.com